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Access onto your Land

PowerNet is entrusted by our network owners to maintain the integrity of their electricity networks and provide a reliable supply of electricity for the benefit of all customers connected to the networks.

In doing so, PowerNet and our contractors comply with all applicable Acts and Regulations including the Resource Management Act 1991, the Electricity Act 1992, the Electricity Regulations 1997 and the The Electricity (Hazards from Trees) Regulations 2003.

Most power lines are built along public roads, but there are others on privately owned land. Power lines owned by PowerNet’s network owners built on private land prior to the Electricity Act 1992 generally did not have any formal rights established between the network owners and land owners for the existence of the line or access onto land to operate or maintain them.

However the Electricity Act 1992 provided a legal protection of all those lines built prior to 1992 by establishing a blanket right for their existence on private land.

Since that time network companies like PowerNet have been required to obtain easements to establish their own rights for new power lines to be built across private land. Click on this link for more information about easements.

An easement allows PowerNet or PowerNet’s contractors’ access onto land within certain parameters. Powernet needs access onto land in order to maintain, inspect and sometimes repair power lines.

In accordance with the Act, PowerNet’s contractors ask landowners or land occupiers’ permission to enter the land at least 15 days prior to work commencing. Our contractors also try to plan work around seasonal activities such as lambing.

If a fault occurs that needs immediate attention to restore electricity supply, the contractor will enter onto the land without the usual notice. The contractor will try to ask permission if the landowner or occupier is available but the contractor does have the right to enter the property in order to fix the fault.

For large upgrades or projects we consult with affected landowners, occupiers and in some cases local communities. Consultation occurs at an early stage so that the results of the consultation can be considered for the design of the project.

PowerNet and our contractors are committed to providing you with a high standard of service.  If there is occasions when you are unhappy with our service please contact us and we will endeavour to resolve the matter to your satisfaction.

If you have a concern or problem with our service, you can call us on (03) 211 1899 between 8.00am and 5.00pm, Monday to Friday, or after hours contact our System Control faults call centre on 0800 808 587.  We may be able to resolve your problem over the phone.

Please click on this link for more information about PowerNet’s complaints process.