Notice
View the latest updates on our response to COVID-19

Power outages

Faults or power problems

PowerNet provides a 24/7 System Control customer call centre based in Invercargill to manage all faults and activity on the electricity networks PowerNet manages across Southland, West Otago, Queenstown-Lakes, Central Otago and Stewart Island.

If you are experiencing loss of electricity supply in Southland, West Otago, Queenstown- Lakes, Central Otago and Stewart Island. phone our System Control on: 0800 808 587.

Report an outage

View current and upcoming power outages

About faults and power problems

Report a fault or power outage