Vision & values

In 2014, PowerNet began the journey of amalgamating three companies with a key focus to develop one visionary organisation which embraces our values and critical success factors at our core.

Being the energy partner choice means:

  • Customer Focus: both external and internal customers choose to trust and partner with PowerNet for their service needs.
  • Make a difference: provide excellent service to our customers to remain their partner of choice:
    • provide services in an efficient, timely and cost-effective manner
    • ensure customers value our service and interaction
    • customers continue using our services and recommend PowerNet to others
  • Continuous improvement: adding value by improving our existing services, innovating and investing in new capabilities.



All team members are inducted into the business where they learn about PowerNet’s vision and how they each play an integral part in our success by building a strong and cohesive workplace culture. Our ‘one team, one way of working’ philosophy encourages personal growth and provides an opportunity for continuous learning through experience and innovation.