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ContactContact Information
REPORT A FAULT 24/7: 0800 808 587 Fax: 0800 808 587
Email: enquiries@powernet.co.nz
(Please do not log faults via email use the 0800 number below)Electricity Faults (call free) 24 hours: 0800 808 587
AddressFurther Information - REPORT A FAULT 24/7: 0800 808 587
How to arrange a temporary disconnection
Repairs to roofing, spouting, painting, water-blasting, tree trimming and scaffolding can be dangerous if carried out close to overhead service lines. Similarly, caution must be exercised when digging or excavating where underground cables could be located.
It is important to call PowerNet 03 2111899 or email enquiries@powernet.co.nz to arrange for a temporary power disconnection at least three business days prior to work commencing in the vicinity of overhead service lines or around cables.
Property owners are responsible for electrical lines, known as service lines and equipment on their property. Click on this link for more information about service lines.
If you are not sure whether you need to disconnect your power, call PowerNet on 03 2111899 or alternatively email enquiries@powernet.co.nz