Current and Planned Outages
Need to report a fault? Call us on 0800 808 587 or click here to report an outage.
Power could be restored at any time during the course of all outages, so please treat all electricity equipment and power lines as live at all times.
Check if you have an upcoming outage
If an outage is planned in your area, your electricity retailer will let you know in advance so you can plan ahead and make arrangements. If you are unsure if this planned outage affects you, please enter in your Installation Control Point number (ICP) in the search bar below. Your ICP can be found on the power account you receive from your retailer. Alternatively, you can enter the outage reference number which can be found on the notification letter sent to you by the retailer.